Aim is that all passengers are within 20 minutes of a toilet without needing to change lines
November 4, 2024
Hammersmith Piccadilly and District line station is to have new toilets installed as one of seven underground stations benefitting from a £3 million investment programme.
Over the next five years Transport for London (TfL) is increasing toilet provision on London’s transport network as part of its Equity in Motion plan to make London’s transport network more accessible. This should see accessible toilets delivered across the network, and improvements made to many existing facilities.
Earlier this year, the Mayor announced the biggest dedicated investment in toilet provision that London’s transport network has seen. The aim is that everyone travelling on the Tube, Overground and Elizabeth line should always within 20 minutes of a toilet without having to change train.
Stations were then chosen according to several factors, including whether the location is a terminus station, operates night services, has step-free access, high passenger footfall, proximity to other toilets on the network, and onward connections.
Construction work to deliver new and accessible toilets at these stations is expected to start at several locations within the next year, following detailed assessments to determine viability.
Responding to the announcement, James Small-Edwards AM, London Assembly Labour Member for West Central, said, "I’m delighted to welcome the Mayor’s investment of £3 million per year over the next five years to significantly improve toilet provision across London’s TfL network, specifically new toilets at Hammersmith and increased accessibility to the existing facilities at Green Park. This is the largest dedicated investment for toilet provision and it will make a real difference for my constituents and visitors alike.
“Accessible, clean, and free-to-use toilets are essential for inclusive travel. This funding ensures that passengers will have convenient access, with facilities available within 20 minutes of travel without having to change trains. This investment supports a more dignified and accessible experience for everyone using TfL."
The Mayor of London, Sadiq Khan, said, "Toilet provision is critical for many Londoners and visitors, and can even determine whether somebody travels on public transport at all. That’s why I’m planning to make the biggest ever investment to increase toilet provision across TfL services and boost accessibility. I’m pleased that the first round of my funding will enable toilet provision in new stations as well as upgrading current facilities - helping us to build a better, fairer London for everyone."
There are currently toilets available at 145 TfL sites with an additional 40 toilets within stations on the network that are not managed by TfL. TfL has created a handy Toilet Tube Map, which shows all the toilet facilities across the TfL network, including baby changing facilities and those which are wheelchair accessible.
Staff are on hand in stations to advise passengers of the nearest public and accessible toilet where toilets are not available to customers at the station, and to grant access to accessible toilets that may require a RADAR key. Disabled people can request a universal key called a RADAR key from Disability Rights UK which they can keep with them when they travel.
TfL says that all toilets across its network are cleaned at least twice a day.
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